Managed IT Services in Miami

Kusma is an owner-led managed IT services provider in Miami delivering fully managed IT services and support for small businesses and growing companies. Our team handles IT managed services, managed services IT support, managed IT security services, and IT infrastructure managed services, so your systems stay stable, secure, and ready for work.

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15+ years’ IT experience

All core IT covered

Local, owner-led Miami team

What Are Managed IT Services?

Managed IT services are ongoing IT services and support delivered by a managed IT services provider for a fixed monthly fee. Instead of calling someone only when things break, your business partners with our managed IT services company and we monitor, maintain, and support your systems every day. That includes managed services IT support, managed IT security services, and IT infrastructure managed services under one agreement.

Managed IT services in Miami are a strong fit for:

Small and mid-sized companies without an internal IT team that need reliable managed IT services for small business instead of “someone comes when it’s broken
Growing companies adding staff, locations, or cloud tools that need structured IT managed services for small business, not ad-hoc fixes.

Businesses with one overloaded IT person who needs IT managed support services to offload tickets, patching, projects, and security.
Organizations worried about security and downtime that need managed IT security services, IT security managed services, and managed IT network services to reduce risk.

For most small businesses, it’s more cost-effective to work with a managed IT services provider in Miami than to hire and maintain full-time IT specialists in-house, while still getting a full team, tools, and processes behind your systems.

What’s Included in Our Managed IT Services in Miami

Kusma delivers managed IT services and support for small and mid-sized businesses as a single, structured service. As your IT managed services provider, we cover day-to-day issues, security, and infrastructure so you don’t have to juggle multiple vendors.

Managed office devices

Ongoing care for office computers, laptops, servers, and network devices, including health checks, updates, and hardware troubleshooting as part of your managed IT services for business.

Managed IT support services

Remote and on-site managed IT support services for your staff: tickets, logins, apps, printers, email problems, and everyday “please fix this” issues handled by a single managed services IT support team.

Endpoint security and patching

Centralized management of antivirus and EDR, operating system updates, and software patching to reduce security gaps on all workstations and laptops within your managed IT security services scope.

Server, AD, and Azure administration

Setup and ongoing administration for servers, Active Directory, and Azure: user accounts, permissions, policies, and maintenance handled as part of your IT infrastructure managed services.

Microsoft 365 management

Licensing, mailboxes, OneDrive and SharePoint configuration, security policies, and everyday Microsoft 365 changes bundled into your IT managed services for small business.

Backup, recovery, and continuity

Scheduled backups for servers and key workstations, restore testing, and recovery support so you can get data and systems back quickly after failures or user errors.

Managed IT network services

Design, configuration, and monitoring for office networking and Wi-Fi: firewalls, switches, access points, VLANs, and secure remote access, integrated into your managed services IT support.

Printers and office equipment

Setup and basic support for network printers and key office equipment, keeping common bottlenecks out of your team’s way.

Reporting and regular reviews

Clear reports on tickets, system health, security status, and upcoming risks, plus regular review meetings so you always know what your managed IT services in Miami are doing for the business.

All of these managed IT services can be delivered as fully managed IT services, where we act as your IT department, or as co-managed IT services, where we work alongside your existing IT staff as an extended team.

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How Our Managed IT Service Works

Managed IT services should make life easier, not more complicated.

/ Step 1 – Quick call

Short call to understand your business, IT setup, and main problems.

/ Step 2 – IT review and plan

We review devices, network, Microsoft 365, backup, and security, then propose a clear managed IT services plan.

/ Step 3 – Onboarding and stabilization

Monitoring, security, and support are set up, and the most urgent issues are fixed first.

/ Step 4 – Ongoing support and reviews

We provide daily managed IT support services, patching, backups, and regular check-ins to keep everything stable.

What You Get With Managed IT Services

Small business managed IT services change how your business runs day to day: smoother processes, fewer IT interruptions, and technology that actually supports work instead of blocking it.

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Less downtime and faster fixes

Managed IT services and support give your team a single place to call for help. With managed IT support services and IT support managed services handling issues, people get back to work instead of waiting on “the IT guy”.

Predictable IT costs

Managed IT services for small businesses turn random repair bills into a clear monthly fee. Working with a managed IT services company means you can budget IT spend and understand what’s included in your plan.

Relief for owners and internal IT

An IT managed services provider takes over routine support and maintenance, so owners aren’t doing IT at night and internal staff aren’t buried in tickets.

IT that supports growth instead of slowing it

As you hire, add locations, or move more to the cloud, fully managed IT services keep things under control instead of turning growth into chaos.

Stronger security and lower risk

IT security managed services cover antivirus/EDR, firewalls, and backup. With a managed IT security services provider watching your systems, the risk of ransomware, data loss, and compliance trouble drops.

Why Choose Kusma for Managed IT Services

When you hand over your IT, you’re trusting someone with how your whole business runs. Kusma keeps that simple: clear communication, a stable managed IT services setup, and a team that treats your systems like their own.

Owner-led managed IT services provider in Miami

Kusma is an owner-led managed IT services company with 15 years of experience focused on small and mid-sized businesses in Miami. You work directly with a team that knows your environment, not a rotating pool of generic IT managed services providers.

All core IT under one managed services IT support team

Instead of juggling different IT managed services companies for support, security, and projects, you get one managed IT services provider handling managed IT support services, managed IT network services, managed IT security services, and IT infrastructure managed services in a single service.

Built around small business managed IT services

Our managed IT services for small business are designed for real-world constraints: limited time, limited budget, and the need to keep people working. You get structured IT managed services for small businesses without enterprise-level complexity.

Flexible engagement: fully managed or co-managed IT

Kusma can deliver fully managed IT services, acting as your complete IT department, or co-manage IT with your internal staff. In both cases, you keep one point of contact and one managed IT services and support model for the whole company.

Clear communication and long-term partnership

You get plain-language explanations of risks, priorities, and the benefits of managed IT services for your business. Regular reviews, reporting, and planning make Kusma a stable IT managed services partner, not a one-time fix or short-term contract.

What Clients Say

What other companies say about their IT partner matters more than any sales pitch. See how Miami businesses describe working with Kusma for managed IT services, support, and projects after trusting us with their day-to-day systems.

thanks for your help ! Highly recommend and will definitely use again

toni vorsinsky

Best of the best 1000%

Iv Ra

Thank you very much to Sergey for his assistance and advice on what to do with my equipment. Thank you for your willingness to help

Elena Druzh

Nice

Andrei Yaromin

Thanks. Everything was great. I’ll be recommend.

Mister Boyko

> Ready to Get Your IT Under Control?

Book a short call with a managed IT expert. We’ll review your current IT setup, point out the main risks and bottlenecks, and outline a clear managed IT services plan tailored to your business.

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FAQ

1. Do you replace our internal IT team or work with them?

Both options are possible. Kusma can provide fully managed IT services and act as your entire IT department, or deliver co-managed IT services where we handle monitoring, managed IT support services, security, and projects while your internal IT focuses on onsite work and business-specific tasks.

2. How do you price managed IT services?

Most clients use a monthly plan that covers managed IT services and support for users, devices, and core systems. Larger projects, like major upgrades or network rebuilds, are scoped and priced separately so you always know what managed IT services for small businesses will cost before you approve anything.

3. What response times can we expect?

During business hours, managed services IT support handles new tickets within agreed response targets, and urgent issues are prioritized. For companies that need more coverage, we can design managed IT services and support plans with extended or after-hours availability.

4. How long does it take to start managed IT services?

For a typical small or mid-sized business in Miami, onboarding fully managed IT services usually takes days to a few weeks, depending on how complex your environment is and how much cleanup is needed. We map systems, take over monitoring and security, and migrate support from your current setup with a clear schedule so there’s no guessing.